In order for us to operate our business and provide the best user experience, it is sometimes necessary for us to collect or process information about you as a user. This information includes:
- Information that you provide to us directly, such as in the situation where you complete an online form or sign up for our newsletter;
- Information that is automatically sent to us by Your computer’s internet browser when you visit our website, such as your computer’s technical address (or ‘IP address’) or information about which particular internet browser you are using and so on;
- Information about how you use our website or our services, such as which pages you visit, how frequently you visit the site, etc.
We are fully committed to maintaining the privacy of any information (‘personal data’) that you provide to us. Furthermore, we commit to ensuring that such data is held securely, used appropriately and only retained for as long as is necessary. It’s our goal to collect as little information as possible about our users while still being able to provide our services efficiently. We aspire to comply to the fullest extent possible with applicable data protection regulations, in particular, the European Union’s General Data Protection Regulation (‘GDPR’) and ePrivacy Directive, where applicable.
In terms of your use of this website, the individuals doing business as Wild Earth Herbals, act in the capacity of Data Controller, and should you have any questions or concerns about the data we hold about you, we can be contacted using the information below:
Data Controller: Wild Earth Herbals
Primary Contact: Angelina Shuman
Email correspondence: email@example.com
When we refer to ‘personal data’ we mean any information that allows us to identify you personally. Obvious examples include your name, email address, postal address etc. We will always seek to gain your explicit consent to providing this information before we collect it from you, although this may not be the only legal basis on which we collect the data.
HOW YOUR DATA IS PROTECTED
We take the security of all personal data very seriously and take specific actions to ensure that any personal data is secure. Access is controlled by individual user accounts, protected by password access. We use a very limited number of third-party service providers, but some are essential for the provision of physical hosting environments and cloud services. One of the core factors in the selection of such providers is their ability to provide secure systems and processes.
We follow best practices for information security. Anyone visiting the site does so using SSL, which encrypts all data sent and received. Our server software is regularly updated to address any security issues. Administrative access to the database server requires 2-factor authentication and occurs only over encrypted channels. We maintain logs that monitor system operation, some of which may include information which could identify you, such as IP addresses. These logs are stored on a secure server, and are deleted when no longer operationally relevant.
TYPES OF DATA COLLECTED
WEBSITE COMMENTS & CONTACT FORMS
When you complete one of the contact forms on our website, we will ask you for a number of pieces of personal information, such as your name, email address and other contact details. This is obviously required for us to respond to your request or reply to your comment. In some of these contact methods, you are given an explicit option to opt-in for our email newsletter for periodic updates. This data is never sold or provided to 3rd parties.
If you do not use contact forms and comment fields, no information of this sort is collected about you.
TECHNICAL INFORMATION (IP ADDRESSES, ETC)
When you visit our website, our systems will log a record of your visit in our server logs, and typically this record will include the technical ‘IP’ address that is associated with your device and the browser type and version that you are using.
Such server logs are extremely common practice and are used to monitor technical resources, monitor high-level server activity, and importantly to detect and prevent malicious or fraudulent activity on our systems. This data can also be used, if required, to diagnose reports of technical issues. The storage of IP addresses, allow us to identify patterns of behavior (such as repeated malicious attempts to access a system).
We will store this technical information in our website server logs, and to maintain the integrity of our systems, we may also store this data in infrastructure backups
IP addresses, in and of themselves, do not allow us in any way to identify you as an individual, especially given that it is very common for IP addresses to be dynamically allocated by your service provider, and will therefore often routinely change.
Furthermore, we do not and will not use the content of server access logs to attempt to determine an identifiable individual. We, therefore, do not consider that data held within server logs falls within the scope of ‘personal data’, and accordingly, we do not seek your consent to collect it.
COOKIES AND SIMILAR TECHNOLOGY
Cookies and other similar technologies allow us to better understand how users are using our website and other related services. They can also be an essential part of providing certain online functionality. They are all essentially small data files placed on your computer (or other device) that allow us to tell when you have visited a particular page, or performed a particular action (such as clicking a particular button) on our website.
These technologies are used by most websites as they provide useful insight into how the services are being used, as well as improving speed, performance and security, and enabling us to improve our personalization of your experience.
These are small text files placed in the memory of your browser or device when you visit a website. Cookies allow a website to recognize a particular device or browser. Some of these cookies may be session cookies that expire at the end of your browser session, and others may be persistent cookies that are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
There are a number of ways that you can influence how cookies are used on your particular device. Most commercial browsers (such as Chrome, Safari, Edge, Internet Explorer, Firefox etc) allow you to set preferences for whether to allow or block website cookies.
They will also provide tools that allow you to remove any cookies that have already been set. Using the ‘Help’ functionality of your browser, or an internet search will help you to understand how to use these features for your particular browser.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Some portions of this website may not function correctly with cookies disabled.
WEBSITE ANALYTICS INFORMATION
We use Google Analytics to better understand what people look at on our website.
When people visit our site, information about their visit (such as which pages they look at, how long they spend on the site and so on) is sent in an anonymous form to Google Analytics (which is controlled by Google).
As analytics information is not personal data, we do not specifically ask for your prior consent.
LINKS TO OTHER WEBSITE
Wild Earth Herbals is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.
MODIFICATIONS & CHANGES
Wild Earth Herbals may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2019.